Terms And Conditions

Please read these Terms & Conditions carefully before using https://newyorkleathercompany.com/. By accessing or placing an order through this website, you agree to be bound by these Terms & Conditions, together with our Privacy Policy.

New York Leather Company reserves the right to update or amend these Terms at any time. We recommend reviewing this page periodically to stay informed of any changes.

Orders & Availability

All products displayed on our website are subject to availability and are stocked at our warehouse for dispatch. In the unlikely event that an item becomes unavailable after an order is placed, we will notify you promptly.

An order is considered accepted once payment has been successfully received. You will receive an order confirmation email, followed by dispatch confirmation once your order has shipped.

Shipping & Delivery

Orders are typically dispatched within 5–7 business days after payment confirmation. We ship using trusted international couriers including DHL, FedEx, and Skynet Worldwide, and a tracking number will be provided once dispatched.

Estimated delivery time after dispatch is 3–5 business days, depending on destination. While we strive to ensure timely delivery, delays caused by courier services or unforeseen circumstances are beyond our control. In such cases, courier terms and conditions apply.

Please ensure your delivery address is correct at checkout, as changes cannot be made once an order has been placed.

Payments

We accept payments via Visa, MasterCard, Maestro, American Express, PayPal, and Stripe.

Returns & Exchanges

You may request a return or exchange within 14 days of receiving your order.

Returned items must be:

Unworn and unused
In original condition
With original tags attached
Returned in original packaging where applicable

Return shipping costs are the responsibility of the customer.

Items returned after 14 days will be credited to the customer’s store wallet for future use.

Refund Processing

US orders: Refunds or exchanges are processed within 14 working days of receiving the returned item.
International orders: Refunds or exchanges are processed within 14 working days of receipt.

Refunds may exclude original delivery charges unless the item is confirmed faulty or incorrect.

Faulty or Damaged Items

If an item arrives damaged or faulty, please notify us immediately. Upon inspection and confirmation, we will offer an exchange or refund for the item only. Delivery charges are non-refundable unless required by law.

Product Representation

Product images are for illustrative purposes only. Due to natural variations in leather and production processes, differences in color, texture, zips, or pocket design may occur.

New York Leather Company reserves the right to update product images, descriptions, and specifications without prior notice.

Order Cancellations

Orders may be cancelled before dispatch only by contacting:
📧 orders@newyorkleathercompany.com

Please include your order number and registered details.

Intellectual Property & Copyright

All content on this website, including images, logos, text, and designs, is the property of New York Leather Company or its licensors and is protected by copyright laws.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission.